The ugly truth is that we, as humans, lie. We do it all the time for various reasons. A study by the University of Massachusetts found that in a 60-minute conversation, most of us lie at least once! Add time pressure and self-interest to every sales situation, and you have a recipe for disaster. [...]
Working with our client sales teams, the topic of selling "style" is typically something we encounter. "That's my style," "what I am comfortable with," or "I am just that kind of person"….is usually part of the description. Influence style "Selling style," or Influence Style, is critical to successful sales outcomes. It is that mix [...]
In the realm of sales, the question of how to measure performance is a ubiquitous one. When posed to our clients, the responses we receive often revolve around outcome-based control system measurements such as meeting revenue and profit goals, as well as acquiring new customers. These metrics, while important, represent a traditional approach that [...]
We have discussed the negative impact of authoritarian sales leadership in previous posts because of its negative impact on performance. Democratic or egalitarian leaders lead elite, high-performing sales teams. Workplace Bullying According to WBI – The Workplace Bullying Institute's 2014 national survey, the number of workers affected by workplace bullying is estimated to be [...]
